General Manager
Company Name:
Troon Golf
Alpine Country Club located in Cranston, Rhode Island is excited to announce the exceptional career opportunity of General Manager. The most qualified individual selected for this role will thrive in a hospitality environment and be highly focused on providing superior service for club members. The General Manager will be responsible to direct and oversee all aspects of Club Operations including its activities and relationships between members, guests, associates and community. The ultimate responsibility for maximum member satisfaction and financial performance will be this individual's primary focus. The responsibilities of the General Manager will include but are not limited to the following:
Optimizes member and guest experience through presence, branding, and communication.
Can effectively guide board on key strategic initiatives and can apply club governance model in to daily habits.
Achieves financial targets, grows the membership, and leads the team to delight the membership.
Prepares and monitors annual budget, revenue goals and expenses and takes effective corrective action when necessary.
Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
Ensures all Human Resources procedures and policies are followed by management staff, monitors policies relating to personnel actions and training along with professional development programs
Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
Oversees the care and maintenance of all the property's physical assets and each individual division within.
Coordinates marketing programs to promote the club's services to potential members.
Ensures the highest standards for food and beverage service on property.
Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Membership Director, Food and Beverage Director, Tournament Coordinator, Director, Instruction, etc.
Qualifications:
Bachelor's degree (BA) from four-year college or university
Class A member of PGA/LPGA member or CMAA Member
Min of 5 years related experience and/or training; or equivalent combination of education and experience required
Experience in private club setting is preferred
Limited travel required
Must be proficient with Jonas and Microsoft OfficeEstimated Salary: $20 to $28 per hour based on qualifications.
Troon Golf
Alpine Country Club located in Cranston, Rhode Island is excited to announce the exceptional career opportunity of General Manager. The most qualified individual selected for this role will thrive in a hospitality environment and be highly focused on providing superior service for club members. The General Manager will be responsible to direct and oversee all aspects of Club Operations including its activities and relationships between members, guests, associates and community. The ultimate responsibility for maximum member satisfaction and financial performance will be this individual's primary focus. The responsibilities of the General Manager will include but are not limited to the following:
Optimizes member and guest experience through presence, branding, and communication.
Can effectively guide board on key strategic initiatives and can apply club governance model in to daily habits.
Achieves financial targets, grows the membership, and leads the team to delight the membership.
Prepares and monitors annual budget, revenue goals and expenses and takes effective corrective action when necessary.
Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
Ensures all Human Resources procedures and policies are followed by management staff, monitors policies relating to personnel actions and training along with professional development programs
Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
Oversees the care and maintenance of all the property's physical assets and each individual division within.
Coordinates marketing programs to promote the club's services to potential members.
Ensures the highest standards for food and beverage service on property.
Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Membership Director, Food and Beverage Director, Tournament Coordinator, Director, Instruction, etc.
Qualifications:
Bachelor's degree (BA) from four-year college or university
Class A member of PGA/LPGA member or CMAA Member
Min of 5 years related experience and/or training; or equivalent combination of education and experience required
Experience in private club setting is preferred
Limited travel required
Must be proficient with Jonas and Microsoft OfficeEstimated Salary: $20 to $28 per hour based on qualifications.
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