Personal Banking Representative I - Western Cranston

Company Name:
Santander Bank
Schedule Details/Location
Cranston, RI
This position is located at 225 Atwood Avenue Cranston, RI 02920.
Job Duties
Manages customer portfolios and cross-sells Sovereigns products & services.
Actively engages in customer outreach efforts focused on managing a weekly lead list.
Responds to customer inquiries and concerns to creates positive solutions.
Conducts customer appointments and engages in customer conversations following a prescribed sales process designed to effectively uncover customer needs and provide relevant customer solutions.
Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers.
Provides consumer loan solutions for customers from origination through closing.
Develops and maintains relationships with business partners to increase cross-sell opportunities and achieve sales goals.
Develops and maintains relationships with in-branch partners to include the teller team.
Manages the account opening process with minimal errors and is comfortable with cash handling transactions (if applicable).
Provides deposit account solutions through effective implementation of the new account opening process.
Completes basic cash handling transactions when necessary.
Handles daily account maintenance and other service issues as necessary.
Promptly responds to all customer requests by providing ongoing deposit account maintenance and overall relationship servicing.
HS Graduate or Equivalent.
Over one year experience selling products and 1+ customer service experience.
Identify specific knowledge, skills, and abilities necessary for satisfactory execution of the positions primary duties & responsibilities.
Ability to generate new business by outbound calling, customer referrals and community involvement.
Exceptional customer service skills, client first approach.
Credible, trustworthy, professional image.
Skilled in optimizing sales opportunities to existing and walk-in customers.
Skilled in uncovering customer needs and providing relevant customer solutions in proactive and reactive scenarios.
Strategic planning skills and ability to build successful sales plans.
Strong analytical and problem solving skills.
Ability to derive innovative solutions.
In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule.
Contact Information
Job ID 58879
Performs job requirement/responsibilities in compliance with applicable laws and regulations
To express interest in and be considered for a position, please provide your background information and work experience by completing the employment application in its entirety. Incomplete information may result in rejection of your application from consideration.
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Title: Personal Banking Representative I - Western Cranston
Job ID: 58879
Location: Rhode Island

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